Refund and Return Policy

At ReviveCupp, we are committed to upholding the highest quality standards in our products and ensuring timely and accurate shipping. We understand that issues may occasionally occur with your order, and we strive to make the return and refund process straightforward and hassle-free for our customers.

 

Returns and Refunds:

We offer a 30-day return policy for our customers, starting from the day you receive your item. Please be aware that shipping and handling fees are non-refundable. If you would like to request a replacement or a refund, please contact us at contact.revivecupp@gmail.com.

 

Damaged or Incorrect Products:

In the unlikely event that you receive a damaged, incorrect, or defective product, we guarantee to issue you a free replacement or refund. Please contact us at revivecupp@gmail.com with your order number, a description of the issue, and photographs of the item(s) and packaging.

Once your return is approved, we will provide you with instructions for proceeding with your replacement or refund. Please note that we cannot be held responsible for packages lost or damaged during transit once they are with the carrier.